Shipping
How do I track my order?
Once your order has shipped, you will receive a confirmation email with the tracking number and a link to the shipping carrier's tracking page. Click on the tracking number link or enter the tracking number into our tracking page. Tracking informatio
What if my package gets lost or arrives damaged?
In the event that your order is lost during transit, please reach out to us at [email protected] with your order number and any relevant details so we can help troubleshoot. At The Paw Print, we strive to ensure every order reaches you in per
What is your shipping policy?
Processing Time: All orders, including our beloved calendars, have a processing time of 5 business days. Custom products, such as custom-designed apparel, may take 1-2 weeks to process. Our team meticulously prepares and packs your items to guarantee
How much does shipping cost?
Domestic Shipping: We offer free standard shipping on orders over $40. Orders under $40 include a flat shipping rate of $5.95.*. *Shipping costs subject to change based on current USPS market rates
What do I do if I receive the wrong item in my order?
We are sorry to hear you received an incomplete or incorrect order! To best assist you, please reach out to us at [email protected] or through our Contact Us page so we can get this sorted out. Please include a photo of the item(s) received a
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location. On some occasions