The Paw Print

<h3 id="lost-packages"><strong>Lost packages</strong></h3><p>In the event that your order is lost during transit, please reach out to us at support@thepawprint.store with your order number and any relevant details so we can help troubleshoot.</p><p><br></p><h3 id="damaged-packages"><strong>Damaged packages</strong></h3><p>At The Paw Print, we strive to ensure every order reaches you in perfect condition and we understand the disappointment of receiving a damaged package. In such instances, please contact us at support@thepawprint.store within 30 days of receiving the order and include photos of the damaged item(s)&#xA0;and/or package.</p><p>We will review the provided documentation and arrange a replacement or refund as needed.</p>

In the event that your order is lost during transit, please reach out to us at support@thepawprint.store with your order number and any relevant details so we can help troubleshoot. At The Paw Print, we strive to ensure every order reaches you in per

What if my package gets lost or arrives damaged?

Shipping

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When will I get my refund?

Can I edit or add anything to my order?

How can I change the shipping address for my online order?

Order Management / Returns / Refunds

How do I track my order?

What is your shipping policy?

How much does shipping cost?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

How do I apply promo/discount codes?

Why do I have to pay for a calendar if my pet is featured in it?

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Phone Support

General Questions

Lost packages

Damaged packages

What if my package gets lost or arrives damaged?Updated 11 days ago

Lost packages

Damaged packages