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Order Management / Returns / Refunds

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can on

How do I make a return?

Returns must be initiated within 30 of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details abo

When will I get my refund?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take s

What is your cancellation policy?

Orders can be canceled within 48 hours. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this 48 hour period, we may not be able to can

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team by sending an email to [email protected] or by submitti

How can I change the shipping address for my online order?

If you need to change the shipping address for an order you've placed, please contact us as soon as possible before your order ships. We will do our best to update the shipping address in our system to ensure that your package arrives at the correct