Order Management / Returns / Refunds
How do I cancel my order?
Orders can only be canceled within 48 hours of being placed. You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number a
How do I make a return?
Refund Policy. We have a 30-day return policy. You have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it. A receipt or proof of purchase is required. To
When will I get my refund?
We will notify you via email once we’ve approved your return request and processed your refund. Your refund will be available on the original payment method within 2-10 business days depending on your bank’s processing policy. If more than 15 busines
Can I edit or add anything to my order?
Order modifications can typically be made within 48 hours of purchase. We cannot guarantee that changes can be made to orders over 2 days old but we'll do our best to accommodate any post-purchase order modifications. If you need to update your order
How can I change the shipping address for my online order?
If you need to change the shipping address for an order you've placed, please contact us as soon as possible before your order ships. It is crucial to act promptly because once an order has been dispatched, we can no longer modify the shipping addres