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General Questions

How do I apply promo/discount codes?

To apply a promo or discount code:. If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.

Why do I have to pay for a calendar if my pet is featured in it?

Our business extends beyond just selling custom calendars; we have a mission to help real animals in need. With every purchase, we make a donation to support this cause, providing tangible aid rather than simply contributing to a foundation. This ini

How do I order

Submitting your furry friend to our website is easy! Just go to thepawprint.store and you will see the "Submit Your Dog" and "Submit Your Cat" buttons right on the front page. If your pet's photo is approved, you will be notified via SMS and/or email

How do I contact the Customer Support Team

Contacting our customer support team is as simple as clicking the link below:. https://thepawprint.store/pages/contact. Please fill out the form, and make sure to use an email that you check regularly. Once you have submitted a ticket to our paw-some

Phone Support

At this time we do not offer customer support over the phone. The best way to contact our support team is to submit a ticket through our Contact Us page or send an email to [email protected]