The Paw Print

<p>We are a small family business. At this time we do not offer customer support over the phone. The best way to get to our customer support team is to submit a ticket through our Contact Us page, or you may send an email to: support@thepawprint.store</p>

We are a small family business. At this time we do not offer customer support over the phone. The best way to get to our customer support team is to submit a ticket through our Contact Us page, or you may send an email to: support@thepawprint.store

Phone Support

How do I cancel my order?

How do I make a return?

When will I get my refund?

What is your cancellation policy?

Can I edit or add anything to my order?

How can I change the shipping address for my online order?

Order Management / Returns / Refunds

How do I track my order?

What if my package gets lost or arrives damaged?

What is your shipping policy?

How much does shipping cost?

Do you offer free shipping?

How long does delivery take?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

I have not received my order yet, what should I do?

What should I do if my calendar order is delayed?

Shipping

How do I apply promo/discount codes?

Why do I have to pay for a calendar if my pet is featured in it?

How do I use a promo code if it's not working?

How do I order

How do I contact the Customer Support Team

General Questions

Phone SupportUpdated 8 months ago