The Paw Print

We do not offer customer support over the phone at this time.The best way to contact our support team is to submit a ticket through our Contact Us page or send an email to <a href="mailto:support@thepawprint.store">support@thepawprint.store</a>.Please allow 2 business days for our support team to reply to your inquiry. Response time may vary based on holiday schedules and ticket volume.&#xA0;We look forward to helping you as soon as paw-sible!

We do not offer customer support over the phone at this time. The best way to contact our support team is to submit a ticket through our Contact Us page or send an email to support@thepawprint.store. Please allow 2 business days for our support team

Phone Support

General Questions

How do I cancel my order?

How do I make a return?

When will I get my refund?

Can I edit or add anything to my order?

How can I change the shipping address for my online order?

Order Management / Returns / Refunds

How do I track my order?

What if my package gets lost or arrives damaged?

What is your shipping policy?

How much does shipping cost?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

Shipping

How do I apply promo/discount codes?

Why do I have to pay for a calendar if my pet is featured in it?

How do I order

How do I contact the Customer Support Team

Phone SupportUpdated 11 days ago